You can contact us in several ways. The Customer Service Office is available at +48 733 701 733 and at hello@pillovely.com. You can also contact us directly at +48 604 833 422 or by email: o.przybek@pillovely.com.

If you prefer direct contact, you can contact Ms. Oliwia. She will gladly assist with matters related to the offer, furniture selection, fabric, or ordering. Phone contact: +48 604 833 422, email: o.przybek@pillovely.com

You can contact us Monday to Friday from 8:00 AM to 4:00 PM.

If you are unsure which department to direct your query to, please use the contact form on our website or write to hello@pillovely.com. Your message will be forwarded to the appropriate person.

You can submit complaints via email to hello@pillovely.com. It is advisable to include your order number and a detailed description of the situation in your message.

Yes. If you need help choosing a model, fabric, color, configuration, or the right size of furniture, please contact our team. We will be happy to assist you before you make a purchase decision.

Yes, we can also help you prepare a visualization of your chosen furniture piece in your interior. It's best to send us a photo of the room, its dimensions, and indicate the model, fabric, and color you are interested in.

The Pillovely showroom is located at ul. Adama Mickiewicza 27, 34-120 Wadowice. The company's office is also located at the same address. You can see selected furniture and materials in person and get assistance from our team.

The Pillovely warehouse is located at ul. Kościelna 17A, 34-123 Chocznia. The company's showroom and office are located at ul. Adama Mickiewicza 27, 34-120 Wadowice.

If your question concerns a specific product, it is helpful to provide its name or send a link. For an existing order, it is best to also provide its number. If you are contacting us regarding furniture selection or visualization, photos and dimensions of the room, as well as information about which models you are interested in, will be helpful.