Frequently Asked Questions
Questions about this category
Is it worth having a desk at home?
A desk at home gives you a dedicated place to work, study and enjoy your hobbies. It helps separate duties from rest, makes it easier to focus and brings order – especially when you work from home.
Where is the best place to put a desk?
Ideally by a window or side-on to it, so daylight comes from the side and does not reflect on the screen. A desk can also go in an alcove, against a wall in the living room or in the bedroom.
What is the ideal desk height?
The standard desk height is 72–78 cm, which suits most adults. At the right height your elbows bend at about 90 degrees and your shoulders stay relaxed.
What size desk should I choose for working from home?
For laptop work, a 120 cm wide and around 60 cm deep top is enough. If you use a monitor, documents or a printer, a 135–140 cm wide desk is a better choice.
Will a desk work in a small flat?
Yes, a compact 120 cm desk fits even a small room. Models with drawers and a cupboard give you storage without extra shelving.
Desk with drawers or with a cupboard?
Drawers are great for small items such as pens, chargers and notebooks. A cupboard with a door holds larger things – files, books or office equipment. Many models combine both.
What are the most popular desk styles?
Modern, minimalist and Scandinavian desks, as well as modern classic designs, are the most popular. Match the style to the other furniture in the room.
Which desk is best for a student or teenager?
A teen desk should have a comfortable top for books and a laptop, storage for school supplies and a neutral design that will still appeal in a few years. Being able to fit the cupboard on the left or right is also handy.
Orders and customer service
What is the order fulfillment time?
The lead time depends on the chosen product and its availability. We always provide current updates on lead times, so you know exactly what stage your order is at. If you need a quick turnaround, please also check the Express Delivery tab.
After placing an order, can I change the fabric, color, or configuration?
If the order has not yet been submitted for processing, please contact us as soon as possible. We will check if it is still possible to make changes.
Can I choose any fabric for an upholstered piece of furniture?
Yes. We can make sofas, corner sofas, and upholstered beds in any fabric available in our offer. This allows you to match the color and texture of the material to your interior. Please note that furniture made in personalized fabric is not returnable.
How to choose the corner sofa side – right or left?
It's worth checking the marking and drawing of the specific model. If you're unsure which side to choose, send us a photo or a simple room plan, and we'll help you select the right variant.
Do all sofas and corner sofas have a sleeping function and a storage compartment?
No. The sleeping function and bedding container depend on the specific model. All available features can be found in the description of the selected product.
Which fabric should I choose if I have children or pets?
It is worth choosing a material that is easy to clean, resistant to abrasion, and everyday use. For pet owners, fabrics that minimize fur embedment and snags will also work well.
Can I see Pillovely furniture live?
Yes. We invite you to our showroom at Adama Mickiewicza 27 in Wadowice. There, you can see selected models, check their comfort, and compare available fabrics and colors.
Will I be kept informed about the progress of my order?
Yes. At every stage, we inform the client about the most important issues related to order fulfillment, including the current lead time, status, and planned delivery. If any changes occur, we also communicate them on an ongoing basis.
Will the furniture be delivered as a whole?
This depends on the product's construction. Sofas, corner sofas, beds, and other furniture may be delivered in several parts that need to be assembled on-site.
Do you ship furniture outside of Poland?
Yes. Pillovely sells and delivers to 11 markets. The possibility and cost of transport depend on the product and the destination country. If you want to order furniture abroad, please contact us and we will check the available delivery options.










