3-seater sofa for living room in soft style – Storm fabric, soft form, metal legs | Nellia

Yes, it is possible to return or exchange a product.

If the return or exchange is not due to a defect or fault , the cost of returning the product is borne by the Customer.

In such a situation, please contact us via chat on our website or by email at hello@pillovely.com to arrange the details.

The order processing time depends on the selected product and is usually from 5 to 30 business days .

The drop-off service is currently unavailable.

However, we are working on introducing both a delivery and assembly service to make the entire delivery process easier.

In the "Dimensions" tab under each product you will find a detailed graphic with the full dimensions of the furniture , so you can easily check whether a given model will fit in your space.

Yes , most models with a sleeping function have a spacious storage compartment that can accommodate pillows, duvets and blankets.

Depending on the collection, we use high-density foams (T30, T35, HR), wave or bonell springs and soft silicone fibers in the backrests.

Yes , most of our fabrics are pet friendly , making the furniture more resistant to snags and easy to keep clean.

The furniture is covered by a 2-year warranty , which covers material and manufacturing defects.

The easiest way to contact us is to click the chat bubble on our website and message one of our advisors directly. You can also write to hello@pillovely.com , and we'll be happy to answer any questions and help you choose the perfect piece of furniture.