Hypoallergenic multipocket mattress H3/H4 | Koldra
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Created especially for you. Shipping time is 2-14 business days.
30-day returns - simple and convenient. Details: return policy
Delivery and assembly option - save time! Details: delivery and assembly regulations
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Hypoallergenic multipocket mattress H3/H4 | Koldra
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
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Shipping Information
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Customer Service
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FAQs
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Contact Us
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Specification
Product description
Kodra multipocket mattress 508 springs 7 zones – Visco & Latex Summer/Winter 20 cm
The Koldra mattress belongs to the elite multipocket group: 508 small springs work independently in individual pockets made of durable fabric. This high density of support points means the mattress only yields where you press, leaving your partner's movements imperceptible. The result? Restful sleep without the "wave" effect and a perfect fit to the body's shape.
Two-sided comfort: thermoelastic Visco & elastic latex
On one side, you'll find 3 cm of Visco foam, which softens with body heat, cradling your hips and shoulders and relieving pressure. The other side features 3 cm of natural latex – a resilient layer that recovers more quickly and provides slightly firmer, more dynamic support. By flipping the mattress, you can choose between the softness of Visco (H3) or the firmer support of latex (H4).
7 hardness zones – ergonomics for the spine
The core is divided into seven zones of varying firmness. Firmer springs under the lumbar and hips stabilize heavier areas, while softer springs around the head and calves cushion lighter areas, maintaining the natural alignment of the spine throughout the night.
Summer/Winter Cover – freshness all year round
The quilted cover (350-400 g/m²) is sewn with an L-shaped zipper, making it easy to remove and wash at 40°C. The winter side is enriched with sheep's wool, which absorbs sweat and retains heat, while the summer side is 100% cotton, effectively wicking away moisture on hot nights. The filling ensures constant air circulation within the insert.
Hypoallergenic microclimate and durability
Natural latex, airy Visco foam, and a ventilating multipocket core create a dust mite-resistant environment—ideal for allergy sufferers. Precise pockets protect the springs from abrasion, ensuring the duvet retains its original properties for years.
Get luxurious sleep every day
Choose a Koldra mattress and enjoy the combination of soft Visco foam cushioning and dynamic latex support – all in one, double-sided design. Add to cart today and wake up feeling fully rested!
Phrases
You have 30 days* from the date of receipt to return the product. To properly return a product, you must send an email to hello@pillovely.com with the subject line "RETURN #(order number)". The package is returned at the customer's expense to the address: Kościelna 17A, 34-123 Chocznia, Poland.
How to properly make a return?
1. Disassemble the product - if you assembled it, carefully disassemble it, preferably to the same state in which you received it.
2. Pack securely - use the original packaging or similar. Remember that the product must be well protected. If it is damaged, we will not be able to refund your money.
3. Take a photo - before shipping, take a photo of the packaged product and attach it to the return form.
4. Fill out the form.
5. Send back the product - within 30 days of submitting the return form to us. Arrange transport and send the package to the address: Kościelna 17A, 34-123 Chocznia, Poland.
When will I receive my refund?
As soon as the shipment reaches our warehouse and passes verification, we will issue a refund within 14 days of receipt.
* Personalized products are not returnable.
Official distributor
PILLOVELY.COM SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
Kościelna 17A, 34-123 Chocznia, Poland
Contact:hello@pillovely.com
FAQ
Need help? Check out our list of FAQs for more information.
Can I consult my choice before placing an order?
Yes. If you are debating between models, fabrics, colours, sizes, or configurations, please contact our team. We will help you go through the key issues and ensure that the chosen piece of furniture will meet your needs.
Can you prepare a visualization of the furniture in my interior?
Yes. We can prepare a visualization of a selected piece of furniture in your interior. Just send us a photo of the room, its dimensions, and indicate the model, color, and fabric you are interested in. This will make it easier for you to assess the proportions of the furniture and its fit into the overall arrangement.
What if I'm unsure about the color or fabric?
You can order free fabric samples and check the material in your own home. A sample allows you to see the actual shade, texture, and how the fabric looks in daylight and artificial light. You can typically order up to 5 different samples.
Can I buy furniture on installments?
Yes. At Pillovely, you can take advantage of the option to purchase furniture online in installments. Available financing options will appear during checkout, allowing you to choose the solution best suited to your budget.
Can I order furniture delivery and assembly?
Yes. For all products, you can use the Pillovely Service, which includes delivery to your premises, and depending on the selected option, also furniture assembly. This is a convenient solution if you do not want to arrange transport and assistance with setting up the furniture yourself.
What should I do if I need help after placing an order?
Our team remains at your disposal even after purchase. If you have questions about your order, fulfillment, delivery, or product, you can contact Customer Service at: 604 833 422. We will help you check the status of your case and advise on further steps.
What if I notice a defect or damage after receiving the furniture?
If you notice a defect, damage or other irregularity, you can submit a complaint to our team. It is helpful to have your order number, a description of the situation, and photos showing the problem ready. Based on this information, we will be able to efficiently verify your submission and propose a further solution.
Can I return the product I ordered?
In specific cases, it is possible to return a product in accordance with the store's current rules and regulations regarding distance selling. Personalized products are not returnable. Before making a purchase, it is advisable to familiarize yourself with the current return policy.
How do I know if the furniture will fit in the apartment?
Before purchasing, check not only the dimensions of the furniture itself but also the width of doors, corridors, stairwells, and elevators. If you're unsure, you can send us photos and dimensions of the space: we'll help assess if the chosen model will be suitable.
I still have concerns about placing an order – can someone help me?
Of course. You don't have to make decisions on your own. You can contact our Customer Service Office: 733 701 733 or directly Ms. Oliwia at: 604 833 422. We will help you choose a product, fabric, configuration, check delivery options, payment or visualization, and answer your questions before finalizing your purchase.
