Bed with storage and decorative headboard in a modern classic style | Serena
Created especially for you. Shipping time is 2-14 business days.
30-day returns - simple and convenient. Details: return policy
Delivery and assembly option - save time! Details: delivery and assembly regulations
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Bed with storage and decorative headboard in a modern classic style | Serena
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Shipping Information
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Customer Service
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FAQs
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Contact Us
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Specification
Product description
SERENA Collection — Serena Bed
Classic Form, Routed Headboard
The Serena Bed is available in two sizes — 140x200 and 160x200 cm — making it suitable for bedrooms of different sizes. The routed headboard with classic panel detailing gives the piece an elegant and refined character. Its subtle design works beautifully in classic, New York and modern classic interiors. It is designed to create a solid and elegant focal point in the bedroom.
Natural Materials, Refined Finish
The bed structure is made from laminated furniture board, while the fronts are made from MDF with PVC-finished edges. The back of the bed is made from MDF, helping to enhance the durability and appearance of the entire construction. The bed stands on wooden legs, bringing the natural beauty of wood into the interior and highlighting the quality of its construction. The cashmere finish gives the piece a warm and cosy character, perfectly suited to the bedroom.
Craftsmanship in Every Detail
The routed panels on the headboard showcase careful finishing and give the bed a thoughtfully crafted appearance. Wooden legs and the cashmere colour create a cohesive, warm composition in which every element has its purpose. The solid construction provides stability and durability for years of everyday use. This is a piece of furniture designed not around short-lived trends, but to become a lasting part of the interior.
The Heart of the Home, Connecting Generations
The Serena Bed works beautifully in classic or modern classic bedrooms, bringing a sense of calm and warmth to create an inviting space for rest. It was created for those who value lasting pieces — furniture designed to remain part of the family home for years rather than just a single season. As part of the SERENA collection, the bed pairs beautifully with a sideboard, bedside cabinet and wardrobe from the same range.
Pillovely.
Phrases
You have 30 days* from the date of receipt to return the product. To properly return a product, you must send an email to hello@pillovely.com with the subject line "RETURN #(order number)". The package is returned at the customer's expense to the address: Kościelna 17A, 34-123 Chocznia, Poland.
How to properly make a return?
1. Disassemble the product - if you assembled it, carefully disassemble it, preferably to the same state in which you received it.
2. Pack securely - use the original packaging or similar. Remember that the product must be well protected. If it is damaged, we will not be able to refund your money.
3. Take a photo - before shipping, take a photo of the packaged product and attach it to the return form.
4. Fill out the form.
5. Send back the product - within 30 days of submitting the return form to us. Arrange transport and send the package to the address: Kościelna 17A, 34-123 Chocznia, Poland.
When will I receive my refund?
As soon as the shipment reaches our warehouse and passes verification, we will issue a refund within 14 days of receipt.
* Personalized products are not returnable.
Official distributor
PILLOVELY.COM SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
Kościelna 17A, 34-123 Chocznia, Poland
Contact:hello@pillovely.com
FAQ
Need help? Check out our list of FAQs for more information.
Can I consult my choice before placing an order?
Yes. If you are debating between models, fabrics, colours, sizes, or configurations, please contact our team. We will help you go through the key issues and ensure that the chosen piece of furniture will meet your needs.
Can you prepare a visualization of the furniture in my interior?
Yes. We can prepare a visualization of a selected piece of furniture in your interior. Just send us a photo of the room, its dimensions, and indicate the model, color, and fabric you are interested in. This will make it easier for you to assess the proportions of the furniture and its fit into the overall arrangement.
What if I'm unsure about the color or fabric?
You can order free fabric samples and check the material in your own home. A sample allows you to see the actual shade, texture, and how the fabric looks in daylight and artificial light. You can typically order up to 5 different samples.
Can I buy furniture on installments?
Yes. At Pillovely, you can take advantage of the option to purchase furniture online in installments. Available financing options will appear during checkout, allowing you to choose the solution best suited to your budget.
Can I order furniture delivery and assembly?
Yes. For all products, you can use the Pillovely Service, which includes delivery to your premises, and depending on the selected option, also furniture assembly. This is a convenient solution if you do not want to arrange transport and assistance with setting up the furniture yourself.
What should I do if I need help after placing an order?
Our team remains at your disposal even after purchase. If you have questions about your order, fulfillment, delivery, or product, you can contact Customer Service at: 604 833 422. We will help you check the status of your case and advise on further steps.
What if I notice a defect or damage after receiving the furniture?
If you notice a defect, damage or other irregularity, you can submit a complaint to our team. It is helpful to have your order number, a description of the situation, and photos showing the problem ready. Based on this information, we will be able to efficiently verify your submission and propose a further solution.
Can I return the product I ordered?
In specific cases, it is possible to return a product in accordance with the store's current rules and regulations regarding distance selling. Personalized products are not returnable. Before making a purchase, it is advisable to familiarize yourself with the current return policy.
How do I know if the furniture will fit in the apartment?
Before purchasing, check not only the dimensions of the furniture itself but also the width of doors, corridors, stairwells, and elevators. If you're unsure, you can send us photos and dimensions of the space: we'll help assess if the chosen model will be suitable.
I still have concerns about placing an order – can someone help me?
Of course. You don't have to make decisions on your own. You can contact our Customer Service Office: 733 701 733 or directly Ms. Oliwia at: 604 833 422. We will help you choose a product, fabric, configuration, check delivery options, payment or visualization, and answer your questions before finalizing your purchase.
