Frequently Asked Questions
Questions about this category
How do you choose scatter cushions?
Scatter cushions should match the style and colour scheme of the room. In Scandinavian interiors, soft pastel shades and minimalist patterns work best. In boho interiors, on the other hand, go for cushions with ethnic motifs and bold colours.
What material is best for scatter cushions?
The best scatter cushions are made from durable, attractive materials such as cotton, velour, linen or plush. Velour suits modern interiors, linen rustic spaces, and cotton works with almost any style. For outdoor use, choose waterproof Oxford polyester, while the most common filling is siliconised polyester fibre, known as silicone ball fibre.
What filling is best for scatter cushions?
Natural fillings such as down, feathers or wool are most often used in scatter cushions. Down cushions are exceptionally soft and hold their shape well, but they cost considerably more than synthetic fillings.
Which scatter cushions go with a grey sofa?
Many colours go with a grey sofa, but mustard, yellow, bottle green, navy, dusty pink and burgundy look particularly striking. Contrasting colours such as yellow are a good choice, as are cosy materials like velour or velvet. Geometric and floral patterns, as well as the classic combination of black and white, also work beautifully.
How do you wash a scatter cushion?
Scatter cushions are best cleaned by removing the covers and washing them at 30–40°C on a delicate cycle. Synthetic inners can be machine washed at 30–60°C on a low spin, ideally with tennis balls to stop the filling from clumping. Cushions with feathers, foam or delicate embellishments such as tassels or beads should be hand washed or spot cleaned.
How do you make scatter cushions look fuller?
To make scatter cushions look plumper, choose an inner larger than the cover – for example, a 56 × 56 cm inner works well in a 50 × 51 cm cover. The material also affects how full they look; velvet usually gives cushions a more generous shape than linen.
What is the 2-2-1 cushion rule?
The 2-2-1 rule is an easy styling method using five cushions: two large, two medium and one decorative cushion as an accent.
How do you arrange scatter cushions on a corner sofa?
In the corner of a corner sofa, build depth by placing more 50–55 cm cushions and adding lumbar cushions. This part should have the most layers to create a cosy focal point. At the ends of the corner sofa, you can layer further 50–55 cm cushions over those already in place and finish with a lumbar cushion.
Orders and customer service
What is the order fulfillment time?
The lead time depends on the chosen product and its availability. We always provide current updates on lead times, so you know exactly what stage your order is at. If you need a quick turnaround, please also check the Express Delivery tab.
After placing an order, can I change the fabric, color, or configuration?
If the order has not yet been submitted for processing, please contact us as soon as possible. We will check if it is still possible to make changes.
Can I choose any fabric for an upholstered piece of furniture?
Yes. We can make sofas, corner sofas, and upholstered beds in any fabric available in our offer. This allows you to match the color and texture of the material to your interior. Please note that furniture made in personalized fabric is not returnable.
How to choose the corner sofa side – right or left?
It's worth checking the marking and drawing of the specific model. If you're unsure which side to choose, send us a photo or a simple room plan, and we'll help you select the right variant.
Do all sofas and corner sofas have a sleeping function and a storage compartment?
No. The sleeping function and bedding container depend on the specific model. All available features can be found in the description of the selected product.
Which fabric should I choose if I have children or pets?
It is worth choosing a material that is easy to clean, resistant to abrasion, and everyday use. For pet owners, fabrics that minimize fur embedment and snags will also work well.
Can I see Pillovely furniture live?
Yes. We invite you to our showroom at Adama Mickiewicza 27 in Wadowice. There, you can see selected models, check their comfort, and compare available fabrics and colors.
Will I be kept informed about the progress of my order?
Yes. At every stage, we inform the client about the most important issues related to order fulfillment, including the current lead time, status, and planned delivery. If any changes occur, we also communicate them on an ongoing basis.
Will the furniture be delivered as a whole?
This depends on the product's construction. Sofas, corner sofas, beds, and other furniture may be delivered in several parts that need to be assembled on-site.
Do you ship furniture outside of Poland?
Yes. Pillovely sells and delivers to 11 markets. The possibility and cost of transport depend on the product and the destination country. If you want to order furniture abroad, please contact us and we will check the available delivery options.























