Product description

Collection: QUELLE

Composition: 100% PES

Weight: 315 g/m² +/- 5%

Width: min. 140 cm

Abrasion resistance: 80,000 - 90,000 cycles

Pilling resistance: 4–5

Light fastness (artificial light): 4–5

Seam slippage: 2.0–2.4 mm warp / 2.6–3.0 mm weft

Type: bouclé

Tear strength: warp 50.2–55.4 N / weft 52.4–57.9 N (EN ISO 13937-3)

Ignition resistance (cigarette test): YES (EN 1021-1)

Returns

You have 30 days* from the date of receipt to return the product. To properly return a product, you must send an email to hello@pillovely.com with the subject line "RETURN #(order number)". The package is returned at the customer's expense to the address: Kościelna 17A, 34-123 Chocznia, Poland.

How to properly make a return?

1. Disassemble the product - if you assembled it, carefully disassemble it, preferably to the same state in which you received it.
2. Pack securely - use the original packaging or similar. Remember that the product must be well protected. If it is damaged, we will not be able to refund your money.
3. Take a photo - before shipping, take a photo of the packaged product and attach it to the return form.
4. Fill out the form.
5. Send back the product - within 30 days of submitting the return form to us. Arrange transport and send the package to the address: Kościelna 17A, 34-123 Chocznia, Poland.

When will I receive my refund?

As soon as the shipment reaches our warehouse and passes verification, we will issue a refund within 14 days of receipt.

* Personalized products are not returnable.

Official distributor

Pillovely.com Sp. z o.o. (limited liability company)
Kościelna 17A, 34-123 Chocznia, Poland
Contact: hello@pillovely.com

Questions about the QUELLE fabric

Need help? Check out our list of FAQs for more information.

What colour is the QUELLE 02 Desert Quartz fabric?

‘Desert Quartz’ is the colour of the QUELLE upholstery fabric, code QUELLE 02. The shade displayed on screen may differ from the actual colour, so it is best to assess the colour using a free sample in daylight.

What is the QUELLE fabric made of?

QUELLE upholstery fabric is made from 100% polyester (PES).

What is the weight and width of the QUELLE fabric?

QUELLE fabric has a weight of 315 g/m² ± 5%, and a minimum width of 140 cm.

How abrasion-resistant is QUELLE fabric?

The abrasion resistance of QUELLE fabric is 80,000–90,000 cycles.

Does QUELLE fabric pill and fade?

The QUELLE fabric’s tendency to pill was rated at 4–5, whilst its colourfastness to artificial light was also rated at 4–5.

How do I order a free fabric sample of QUELLE Desert Quartz?

Add a sample of QUELLE Desert Quartz (QUELLE 02) to your basket on this page. At Pillovely, you can order up to 5 free fabric samples, for example to compare several QUELLE colours before choosing your upholstery.

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