


Pocket Spring Mattress H3/H4 | Softly
EAN: 5907992729429
Do you have questions about customization? Contact us here!
Created especially for you. Shipping time is 2-14 business days.
30-day returns - simple and convenient. Details: return policy
Free standard delivery – to the kerb, without carrying in or assembly. Details: shipping policy
Similar products

Pocket Spring Mattress H3/H4 | Softly
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
-
Shipping Information
Use this text to answer questions in as much detail as possible for your customers.
-
Customer Service
Use this text to answer questions in as much detail as possible for your customers.
-
FAQs
Use this text to answer questions in as much detail as possible for your customers.
-
Contact Us
Use this text to answer questions in as much detail as possible for your customers.
Specification
Product description
Softly 7-zone pocket mattress H3/H4 – coconut + foam T25, 19 cm
The Softly mattress utilizes proven pocket technology: 262 springs per square metre, enclosed in individual pockets, work independently, reacting only where the body exerts pressure. Seven different firmness zones support key areas (neck, lumbar, hips, calves), keeping the spine in a natural alignment and eliminating the "wave" effect when two people are sleeping.
Two-sided choice of hardness – H3 or H4 in one mattress
Foam side (H3) – 2 cm of T25 resilient polyurethane foam offers medium-firm, comfortable support recommended for people weighing 80–110 kg.
Coconut side (H4) – 1 cm of natural coconut mat stiffens the surface, creating a harder option recommended for those over 100 kg or those who prefer a noticeably stiffer surface.
By flipping the mattress, you decide which sensation best suits your spine – and you can change it at any time.
Quiet operation of springs - a peaceful sleep for two
The absence of metal connectors means each spring compresses in complete silence. The partner's movements are not transmitted to the other side, so restless sleep from one user doesn't disturb the other's rest.
Hypoallergenic cotton cover – freshness all year round
The cover is washable (40°C), and its natural cotton composition improves air circulation and absorbs excess moisture. The air-conditioning fibre (wool) inside the quilting further supports the insert's ventilation, creating an environment that prevents dust mites – ideal for allergy sufferers and those with sensitive skin.
Technical specifications – key parameters
Key parameters: the mattress is approximately 19 cm high; its core consists of 262 pocket springs/m² divided into 7 support zones; on both sides there are layers of 2 cm of elastic polyurethane foam and 1 cm of natural coconut mat; you can choose the hardness between medium-firm H3 and hard H4, depending on the side; the whole thing is protected by a removable cover that can be washed at 40 °C, and the materials used are hypoallergenic.
Returns
You have 30 days* from the date of receipt to return the product. To properly return a product, you must send an email to hello@pillovely.com with the subject line "RETURN #(order number)". The package is returned at the customer's expense to the address: Kościelna 17A, 34-123 Chocznia, Poland.
How to properly make a return?
1. Disassemble the product - if you assembled it, carefully disassemble it, preferably to the same state in which you received it.
2. Pack securely - use the original packaging or similar. Remember that the product must be well protected. If it is damaged, we will not be able to refund your money.
3. Take a photo - before shipping, take a photo of the packaged product and attach it to the return form.
4. Fill out the form.
5. Send back the product - within 30 days of submitting the return form to us. Arrange transport and send the package to the address: Kościelna 17A, 34-123 Chocznia, Poland.
When will I receive my refund?
As soon as the shipment reaches our warehouse and passes verification, we will issue a refund within 14 days of receipt.
* Personalized products are not returnable.
Official distributor
Pillovely.com Sp. z o.o. (limited liability company)
Kościelna 17A, 34-123 Chocznia, Poland
Contact: hello@pillovely.com
Questions about the Softly mattress
Need help? Check out our list of FAQs for more information.
What sizes does the Softly mattress come in?
The Softly pocket sprung mattress is available in sizes 80x200, 90x200, 100x200, 120x200, 140x200, 180x200 and 200x200 cm. It is approx. 19 cm high.
How firm is the Softly mattress?
The Softly mattress is double-sided: the foam side is H3 (medium-firm) and the coconut side is H4 (firm).
What body weight is the Softly H3/H4 mattress for?
According to the description, the H3 side of the Softly mattress is recommended for people weighing 80–110 kg, and the H4 side for people over 100 kg or those who prefer a noticeably firmer surface.
How many springs does the Softly pocket sprung mattress have?
The Softly mattress has 262 pocket springs per m², working independently and divided into 7 firmness zones.
What comfort layers does the Softly mattress have?
The H3 side of the Softly mattress is 2 cm of T25 polyurethane foam, and the H4 side is a 1 cm coconut mat.
Is the Softly mattress hypoallergenic?
Yes, the Softly mattress is hypoallergenic and suitable for allergy sufferers.
Does the Softly mattress have a removable, washable cover?
Yes, the quilted cover of the Softly mattress, with natural cotton and climate-regulating wadding, has an L-shaped zip and can be washed at 40°C.
Does the Softly mattress fit an ottoman bed?
Yes, according to the specification the Softly mattress fits most bed frames, including beds with bedding storage.

